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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A pop-up window will appear. It offers detailed information about all the operations that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast range of instructional video clips explaining how to work with our web hosting Control Panel. They're shot for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly get to know our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, have a gaze at our extensive FAQ section, which includes questions asked by actual clients and provides real solutions. We periodically update our FAQ section with new Q&A's in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the FAQ section either, we have a great team of tech support engineers available 24-7 and ready to assist you with any question. Each support ticket you send will be answered in less than sixty minutes (the average ticket response time being just twenty mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com